Cancellation & Refund Policy
At the website owner, we strive to provide high-quality services and ensure customer satisfaction. This policy outlines the terms regarding cancellations and refunds for our services.
1. Cancellations
1.1 Service Cancellations – Clients may request a cancellation within 48 hours of purchasing a service. After this period, cancellations may not be eligible for a refund.
1.2 Subscription Services – Subscription-based services can be canceled at any time. However, cancellations will apply to the next billing cycle, and no refunds will be issued for the current period.
1.3 Custom & Digital Services – Orders for custom services, digital solutions, or personalized work cannot be canceled once production or work has begun.
2. Refunds
2.1 Eligibility for Refunds – Refunds will only be processed under the following conditions:
The cancellation request was made within the allowed timeframe.
The website owner failed to deliver the agreed-upon services.
A technical issue prevented the completion of the service.
2.2 Non-Refundable Items & Services – The following services are non-refundable:
Custom development or personalized services.
Digital products or downloads.
Third-party service fees.
Consultation fees once the session has started.
2.3 Refund Processing – Approved refunds will be processed within 7-10 business days and credited to the original payment method. Clients are responsible for any transaction fees incurred during the refund process.
3. Exceptions & Special Cases
In certain cases, refunds or credits may be considered, such as:
Errors caused by the website owner affecting service delivery.
Disruptions due to technical failures on our end.
Other extenuating circumstances, reviewed on a case-by-case basis.
4. Legal Disclaimer
The website owner reserves the right to modify this policy at any time without prior notice. By engaging with our services, clients agree to abide by this policy.